Please give a few hours for your permissions to sync. After that time, if it doesn’t appear automatically please follow these steps to add it manually:
- Start composing a message, and in the “From” dropdown click “Other E-Mail Address…”
- Click the “From…” button on the left in the dialog box that comes up
- Type in the organization name (i.e. AAOHN) in the box, and wait for results to load.
- Scroll down and look for your alias, click on it, then click OK.
- Go back to the composing a message screen, go to the “From” dropdown box, and select the alias.
- Try to compose a message to your smithbucklin.com email address, and see if it goes through.
If you can’t find yourself in the address book, please do the following:
- Go to the ‘Send/Receive’ tab
- Click the ‘Send/Receive Groups’ button, then in the dropdown select ‘Download Address Book’.
- Press ‘OK’ when prompted.
- Restart Outlook after process has finished.
- Try the same steps for sending as your alias again.