General Helpdesk
Email Address: ITS_Inbox@smithbucklin.com Phone Number(s): Main 312-673-4357 DC 312-673-4358 Toll ...
Tue, 6 Jul, 2021 at 2:50 PM
"The presentation cannot be opened. Your antivirus program may prevent you from opening the presentation. To fix this problem, make sure your antivirus...
Thu, 13 May, 2021 at 1:50 PM
Please complete the ITS Equipment Rental form, make sure to include your GL#. Then, please email back to Helpdesk and include Scott Beitzel sbeitzel@smithbu...
Tue, 30 Apr, 2024 at 2:12 PM
1. Press the Start/Windows key at the bottom-left of your screen, or towards the bottom left of your keyboard. 2. Scroll down on the left side of the fo...
Thu, 1 Jul, 2021 at 1:27 PM
CLICK HERE TO OPEN TEAMVIEWER TeamViewer is a program that allows us to take control of your computer. Click the link above to download TeamViewer, the...
Tue, 5 Oct, 2021 at 4:05 PM
Make sure all programs and files are closed out of. Open your file explorer, copy the text below, then paste it in the address bar like below. Hit Enter a...
Tue, 6 Jul, 2021 at 2:38 PM
Open your file explorer, copy the text below, then paste it in the address bar like below. Hit Enter afterwards, or the arrow key. \\cchinas01\isd\s...
Tue, 6 Jul, 2021 at 3:49 PM
Close out of any open office programs (word, excel, outlook, etc.), open your file explorer, copy the text below, then paste it in the address bar like belo...
Wed, 7 Jul, 2021 at 8:50 AM
Make sure you are connected to our network or the VPN. Press the CTRL, ALT, and DEL keys on your keyboard Simultaneously. On the menu that appears, s...
Wed, 7 Jul, 2021 at 12:48 PM
1. Press the windows key and search ‘cmd’, then click command prompt when it appears. 2. Copy the below text block, then paste it in the black box that...
Wed, 14 Jun, 2023 at 9:47 AM